Consumer Safety Information

Propane is a very safe fuel. But as with any energy source, there are steps you should take to further ensure your safety:

If you detect a gas leak, immediately evacuate everyone from the house and call your local propane provider (Contact your local Heller’s Gas) or the fire department from a neighbor’s telephone.

  • Know where gas lines are located, so you won’t damage them when digging or working in the yard.
  • Learn what propane smells like. Propane retailers have scratch-and-sniff pamphlets to help your family recognize its distinctive odor.
  • Change or clean furnace filters regularly as recommended by the manufacturer.
  • Don’t store cleaning fluids, oil-soaked rags, gasoline, or other flammable liquids near a gas-burning appliance where
  • vapors could be ignited by the pilot light.

Safe Propane Grilling Tips:

  • Always follow grill manufacturer’s instructions and keep written materials accessible.
  • When lighting a grill, make sure grill top is open.
  • When the cylinder is refilled, have the supplier check for dents, damage, rust, or leaks.
  • Before connecting or lighting a propane gas grill, use a leak-detection solution to check connections for tightness. Do not use matches or lighters to check for leaks. Your propane gas supplier has leak-detection solutions and instructions.
  • After filling or exchanging, take the cylinder home immediately. Keep the vehicle ventilated and the cylinder valve closed and capped.
  • If there is an uncontrollable release of gas, call the fire department.
  • Do not allow children to tamper or play with the cylinder or grill.
  • Do not smoke while handling a propane cylinder.
  • When not in use, grill burner controls should be turned off and cylinder valve closed.
  • Do not use, store, or transport cylinders near high temperatures (this includes storing spare cylinders near the grill).
  • When a grill is not in use, cover disconnected hose-end fittings with small, plastic bags or protective caps to keep clean.