Customer Care

Customer Care

Payment Options & Plans

Automatic or manual, digital or personal, budget or per load, Heller’s Gas has payment options to fit your needs! Our team members are here to help you match your budgetary needs with a plan designed for you.

Referral Rewards

The Heller’s Gas Friends and Family Referral Program is our way of saying thanks for sharing experiences of excellent customer service and support! Whether you’re a residential or commercial customer, Heller’s Gas always finds a way to show our appreciation!

Technology

Propane technology is evolving, and Heller’s Gas believes in putting it to use and improving the experience for both our customers and team members! From remote tank monitoring, to a personalized web portal and mobile app, to a fully integrated fleet, Heller’s Gas is committed to pioneering propane technology now and into the future!

Safety

We’re serious about safety! Heller’s Gas employs a full-time safety department to ensure our team members have the best training and equipment available and understand all there is to know about propane. Safety is our #1 priority and we’re focused on top-notch processes and procedures to protect our team members and customers alike.

Service Partners

We’ve done the research so you don’t have to! Whether you’re looking for someone to install a custom fireplace, repair a broken commercial oven, or simply run additional gas line, we have someone who can do it! Heller’s Gas has developed an in-house network of trusted service partners across our territory to ensure our customers service needs are taken care of by the best!

FAQs

Questions about propane? Find answers to commonly asked questions about propane, becoming a customer, billing and payments, and many other topics! Still have questions? Call our friendly customer care specialists at 1-800-422-0560 or send us a message.

Legal

Heller’s Gas values the relationship we have with our customers and believes in being as transparent as possible. We don’t hide behind small print and hidden terms, but instead post them publicly to ensure our customers know what to expect and understand all there is to know.